Sending the Complaint
Sending your complaint to IEI
To make a complaint to IEI in relation to its services, please send your complaint and all related information to info@iso-certificate.us.
In order to help us in addressing your complaint, as much of the following information as possible should be provided:
+ your full contact details
+ information about the parties that are the subject of the complaint (including contact details, if possible)
+ details about your complaint, including a chronology of events (including dates, parties, etc.), and
+ information about the steps that you have taken to address your complaint.